If something's wrong with your order, we'll make it right.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or different from what you ordered, contact us through the Contact page within 7 days of delivery. Include your order number plus clear photos of the item and its packaging.
After review, we may offer a replacement or refund. Please don't send anything back unless we give you return instructions.
Buyer-remorse returns
At launch, we do not accept returns for change of mind, preference, or fit. Please review the product dimensions before ordering.
Cancellations
If you need to cancel, contact us immediately. We will try to help, but once fulfillment has started we may not be able to stop the shipment.
Refund timing
Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the funds.
This policy does not limit any rights that cannot legally be excluded.